{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "conversation kind support_ticket",
  "type": "object",
  "properties": {
    "subject": {
      "description": "Subject of the support ticket",
      "type": "string"
    },
    "status": {
      "description": "Status of the support ticket",
      "type": "string"
    },
    "priority": {
      "description": "Priority of the support ticket",
      "type": "string"
    },
    "channel": {
      "description": "Channel which the support ticket was opened",
      "type": "string",
      "example": "email"
    }
  }
}